Privacy Policy

At Chinese Language and Culture Center (CLCC), we respect our customers and understand that you are concerned about privacy. Therefore, CLCC has instituted policies intended to ensure that your personal information is handled securely and responsibly. We have posted this privacy policy to let you know what kind of information we collect, how it is handled and with whom it may be shared.

As we continue to develop our Web site and take advantage of technologies to improve the services we offer, this policy will likely change. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

What Information Do We Collect?
We collect various types of information.

When you put a order of language, culture training, translation, or interpreting service to us, we collect your name, address, e-mail address, phone number, or purchase order number. We also retain a record of your purchases.

When you submit an inquiry online, we need your address, phone number and email address to respond. We may also ask you for additional information, such as your age, interests, product preferences, or zip code.

We may also collect information about your usage of the site for analysis purposes and to enhance your site experience.

How Do We Use Your Information?
We may use your information in a number of ways, including the following:

To process orders or to respond to inquiries.

To improve the content on our Web site and enhance your online experience.

For marketing and promotional purposes. For example, we send out e-mails to you about products or events that we think that you may be interested. We also may send you offers for discounts or free services.

We may send you an e-mail offer. We do this only if you have indicated previously that you are willing to receive e-mail offers. Each time we send an e-mail offer, we provide you with the opportunity to opt out of receiving future e-mail offers.

CLCC respects your privacy. While your phone number is a required field on our contact form, we will not call you unless you have indicated that as your preferred contact method.

Do We Share Your Information?
CLCC will not share the information with third parties. But, we may share your information when it is necessary to comply with law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection and other types of criminal investigation.

How Can You Contact Us?
If you have any questions or comments about this policy, you may contact us by:

Telephone: +1 248 797 7125
E-mail:       contact@ChineseLanguageAndCultureCenter.com